LAS VEGAS, June 13 -- IBM and ServiceNow used the ServiceNow Knowledge 2026 conference in Las Vegas this week to formalise an expanded commercial alliance that aims to combine IBM's enterprise data and watsonx artificial intelligence platform with ServiceNow's Workflow Data Fabric and broader AI Platform, with the explicit goal of clearing the two structural barriers that have prevented large-enterprise agentic AI deployments from progressing beyond pilot stage at scale. The announcement, made on June 11, frames the partnership as a coordinated response to what both companies are calling the AI-ready data problem and the legacy application layer.

The strategic logic is the part the broader enterprise software market should be paying clos...