Tanzania, Aug. 12 -- Dar es Salaam. The rapid growth of online shopping is turning delivery services into a key part of Dar es Salaam's business economy, helping small and medium-sized enterprises (SMEs) reach more customers while creating new income opportunities for motorcycle riders, small vehicle operators and independent couriers.

Driven by increased smartphone use, digital payments and changing consumer habits, delivery services have moved beyond convenience to become an important part of how businesses connect with customers.

Online lip gloss seller Gladness Mungo said delivery services had helped her business grow by allowing her to serve customers without employing a permanent delivery worker.

"My business is still small, so w...