Dhaka, April 18 -- An Indian family of eight has taken legal action against KLM Royal Dutch Airlines after allegedly being denied boarding on a business-class flight to Peru, resulting in a court ordering police to register a case against senior airline executives.

J S Sathishkumar, chairman of a local medical institution, purchased eight round-trip business-class tickets on KLM for INR 4,900,000, equivalent to approximately USD 52,000, for traveling to Peru from Kempegowda International Airport in Bengaluru. The family was scheduled to depart on June 19, 2024, with a return on July 3.

Shortly before departure, airline staff denied the family boarding, citing the absence of Peruvian visas. However, Sathishkumar disputed the decision, ar...