New Delhi, Sept. 15 -- Indian IT services major Tata Consultancy Services (TCS) on Monday said that it has secured a mandate to spearhead a strategic IT transformation at The Warehouse Group (TWG), one of New Zealand's largest retail chains. The multi-year partnership aims to modernise TWG's technology systems, streamline platforms across its retail operations, and enhance workforce capabilities through digital and AI upskilling.
Under the agreement, TCS will revamp TWG's managed services, reduce technology complexity, and support efforts to lower costs and improve operational efficiency. The partnership is projected to deliver up to NZ$65 million (approximately $40 million) in licence and managed-services cost savings over the next five years.
"This partnership allows us to go deeper," said Mark Stirton, Group CEO at TWG. "TCS will build on our current cost initiatives and unlock the capability and capacity to obtain more value from the technology investments we've made to date. and help free up our technology teams to focus on what matters most, delivering more value for our customers, communities, and shareholders."
TCS said it would assist TWG in reducing technical debt, standardising platforms, and enhancing service levels through improved governance and transparent reporting frameworks.
Girish Ramachandran, President - Growth Markets at TCS, emphasised the company's commitment to leveraging its global expertise in retail technology, data analytics, and AI-driven solutions. "We are proud to be a strategic partner to The Warehouse Group for this pivotal phase of transformation," he said. "Through AI adoption and system optimisation, we aim to enhance TWG's capabilities and operational efficiency."
TCS has a long-standing presence in New Zealand and has been working with enterprises across sectors on digital transformation initiatives. The TWG partnership builds on its extensive global experience with top retailers, supported by platforms such as TCS Omnistore and TCS Optumera.
Globally, TCS serves the world's top 10 retailers, among others and reported consolidated revenues of over $30 billion for the fiscal year ended March 31, 2025. This move, according to the company, reinforces its growing footprint in the retail sector and its focus on helping organisations navigate technology transitions while driving cost optimisation and customer-centric innovation.
Published by HT Digital Content Services with permission from TechCircle.