India, June 2 -- * 'Lok Spandana,' a system where citizens scan QR code at Police Station to give feedback on Police service, fully operated by Police personnel themselves

* Citizens, fearful of Police, give OTP to Police personnel, who then enter their own feedback

Mysuru, June 2 (KS)- The Karnataka Police introduced the 'Lok Spandana' feedback system about two years ago to enhance transparency, accountability and citizen-friendliness at Police Stations.

Under this initiative, every Police Station has been assigned a unique QR code, enabling visitors and complainants to record their feedback on interactions with Police personnel. Citizens are encouraged to scan QR code displayed at Police stations using their mobile phones and submit ...