India, Aug. 25 -- Offering a significant opportunity to improve supply chain visibility and responsiveness, Agentic AI enables logistics firms to orchestrate complex operations, adapt quickly to disruptions, and anticipate issues before they occur, ultimately enhancing both agility and customer satisfaction
The Indian logistics industry today faces significant challenges in achieving hyper-personalisation due to fragmented data systems, inconsistent real-time tracking, and limited customer interaction capabilities. These issues lead to clunky customer experiences that lack any form of tailored communication, eventually failing to meet individual preferences. This erodes customer loyalty in a competitive market and causes a lot of frustra...
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