Hyderabad, April 26 --  Telangana Chief Minister Revanth Reddy on Sunday, April 26, directed officials to decentralise the state's Praja Vani public grievance programme, bringing it down to the Revenue Division level immediately and eventually extending it to mandals, so that citizens from remote areas do not have to travel to Hyderabad or district headquarters to seek redress.

Chairing a meeting with Chief Secretary K Praveen Kumar and CMO officials at MCR HRD Institute, the Chief Minister said officials at every level must be vested with full powers to resolve complaints received through the programme, and that fixed timelines must be set for disposal with no delays permitted.

Revanth Reddy directed that every petition be mandato...