Rapido fined for misleading fare prompts, TGPWU welcomes it
Hyderabad, Sept. 17 -- The Telangana Gig and Platform Workers Union (TGPWU) on Thursday, September 17, welcomed the Central Consumer Protection Authority's (CCPA) directive to Rapido over excess charges to commuters, along with a penalty of Rs 10 lakh.
The CCPA imposed the penalty on September 15 on Roppen Transportation Services Pvt Ltd, which operates the ride-hailing platform Rapido, for misleading advertisements, unfair trade practices and the use of dark patterns that allegedly prompted riders to pay more before their rides were confirmed.
The action followed a sector-wide examination of cab and bike-taxi aggregator platforms over practices related to advance tipping and dynamic pricing, according to a press release from the Minist...
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इस लेख के रीप्रिंट को खरीदने या इस प्रकाशन का पूरा फ़ीड प्राप्त करने के लिए, कृपया
हमे संपर्क करें.