Hyderabad, Nov. 6 -- A consumer commission here has directed Telangana Grameena Bank to pay Rs 39.75 lakh to a city resident whose house was still shown as mortgaged to the bank years after he had cleared his loan.

The Hyderabad District Consumer Disputes Redressal Commission-II held the bank responsible for not getting the mortgage entry removed from the official property records. It fixed the compensation at Rs 5,000 a day for 795 days, along with interest at 9 per cent.

The bank was also asked to pay Rs 50,000 for the mental agony caused to the complainant and Rs 5,000 towards litigation costs. It was directed to complete the mortgage cancellation without delay.

Loan cleared in 2016

The complainant, M Ram Reddy of Saidabad, had ava...