Hyderabad, Aug. 10 -- A city consumer forum has held an Ameerpet-based immigration consultancy liable for deficient service after it failed to convert a client's visitor visa into a work permit despite collecting fees and promising the conversion within 90 days.

According to a TOI report, the District Consumer Disputes Redressal Commission 1, Hyderabad, in an August 3 order, directed Hash Overseas to pay Rs 1.10 lakh as compensation and Rs 15,000 towards litigation costs to Naveen Kumar Muchintala, a private employee from Dilsukhnagar.

Muchintala had approached the consultancy for help converting a Canada visit visa into a work permit. According to his complaint, he paid Rs 50,000 in service fees and Rs 10,911 towards immigration charge...