Hyderabad, Sept. 11 -- The RGIA Airport has in Hyderabad achieved level 4 in the Airports Council International (ACI) World Airport Customer Experience Accreditationprogramme.

The Rajiv Gandhi International Airport in Hyderabad achieved the accreditation after fulfilling the following parameters of customer satisfaction: customer-centric culture across all levels of operations, advanced passenger feedback mechanisms and data-driven service enhancements, collaborative stakeholder engagement to ensure seamless travel experiences and Continuous innovation in infrastructure, digital services, and hospitality.

Expressing pleasure over the accreditation, GMR Hyderabad International Airport Ltd, CEO, Pradeep Panicker said, "Achieving the Level...