Hyderabad, June 23 -- A CCTV video from Kolkata has gone viral on social media after a customer alleged that a Zomato delivery partner marked his food order as delivered without actually handing it over, and left the location with the package.

The customer, identified as Sumit Chakraborty, shared footage from his home CCTV camera showing the delivery executive arriving outside his house. According to Chakraborty, the delivery partner uploaded a photograph of the gate on the app and marked the order as delivered. The CCTV footage, however, purportedly shows the executive leaving the premises with the food bag still in hand.

After reviewing the recording, Chakraborty submitted the footage to Zomato and demanded a full refund as well as ac...