Hyderabad, April 7 -- When residents of Hyderabad's Barkas visited Qurmushi School to meet the Booth Level Officer (BLO) assigned to polling station number 101 of Chandrayangutta Assembly constituency, they found a man with no knowledge of the exercise he was meant to conduct. Residents allege he is a sanitation worker who was assigned the role without any training. 

Their frustration was not an exception. It was a window into a much wider problem.

Across several areas of Hyderabad, BLOs are struggling with basic aspects of the pre-Special Intensive Revision (SIR) mapping process. Some have been telling residents that family mapping is not possible if a voter is above 40 years of age, which is incorrect. 

Others are uncertain...