India, Oct. 22 -- The East Coast Railway (ECoR) will organise a 'Jan Sambad' public outreach campaign on October 22 across designated railway stations under its jurisdiction. The initiative aims to strengthen communication between railway authorities and passengers, improve awareness of railway services and encourage public participation in improving passenger facilities and the overall travel experience.

According to an official ECoR statement, designated railway officials, supervisors and frontline personnel will interact directly with passengers at stations, concourses and waiting halls. The interactions will provide an opportunity to understand passenger needs, gather feedback on railway services and amenities, address public concer...