France, Oct. 17 -- When Harare resident Samantha Murungweni found out she was pregnant for the first time earlier this year, she felt scared.

The 25-year-old, who lives in Greendale, one of the capital's suburbs, wasn't able to ask midwives all the questions she had when she registered for antenatal care at her local clinic. Zimbabwe's public healthcare facilities often have lengthy queues.

Murungweni sought help from friends and social media - but she struggled to get reliable information.

Then a friend introduced her to DawaMom, an AI-powered chatbot designed to provide pregnancy-related information.

"I asked about food that would keep both of us healthy," Murungweni, who started using the service in her second trimester, told RFI....