NCAA threatens sanctions as Royal Air Maroc allegedly defies regulatory authority
Nigeria, July 23 -- The Nigerian Civil Aviation Authority (NCAA) has threatened sanctions against Royal Air Maroc, citing a history of defiance against its regulatory authority and poor treatment of Nigerian passengers.
Michael Achimugu, the NCAA spokesperson, announced the development in a post on X, stating that the airline has become a serial offender regarding baggage infractions, poor passenger handling, and inadequate resolution of customer complaints.
"Having been sanctioned-for the first time-for consumer protection-related infractions in 2025, one would have expected major improvements in how they attend to complaints from Nigerian passengers," Mr Achimugu noted.
He added that despite the authority's support to ensure the airl...
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