Spain, March 3 -- During MWC Barcelona 2026, Huawei launched next-generation voice virtual agents for its Artificial Intelligence Contact Center (AICC) with hyper-human voice interaction capabilities. It aims to provide more efficient and intelligent customer service experiences for industries including carriers, finance, government, and transportation etc., improving the self-service resolution rate by 20%.With the rapid evolution of large language models, enterprises have higher requirements for optimizing customer experience, improving operational efficiency, and achieving intelligent upgrades. Huawei AICC continuously innovates, building a next-generation of voice virtual agent solution centered on"domain-specific models + intelligent a...