India, May 14 -- Thousands of retired Air India employees are today trapped in a distressing cycle of humiliation and medical insecurity under the Central Government Health Scheme (CGHS). For them, what was meant to be a dependable healthcare safeguard has instead turned into a nightmare of delayed reimbursements, and administrative apathy

As India pushes towards universal health coverage under Ayushman Bharat, which is one of Prime Minister Narendra Modi's greatest gifts to the people, another flagship welfare scheme - the Central Government Health Scheme (CGHS) - is failing thousands of its most vulnerable beneficiaries. Senior citizens who served the national carrier, Air India, for decades are now caught in a web of red tape, delayed...