India, Sept. 30 -- The backbone of India's financial inclusion revolution- Business Correspondents (BCs) or agents who enabled the CICO-led expansion-are now struggling to remain viable. Most rural BC agents earn just INR 8,000 (USD 97) a month, with some making as little as INR 600 (USD 7). While a few in high-footfall areas do better, they remain the exception. For the majority, cash-in and cash-out (CICO) alone no longer provides a sustainable livelihood, but there are clear limitations on the number and type of financial products and services (or use cases) that agents can provide. Agents are facing high competition, shrinking margins, and the growing dominance of digital payment modes that bypass them altogether. As a result, multiple ...