India, Feb. 16 -- Pakistan's Punjab police have been directed to address citizens in a respectful manner by calling them "sir or madam" as part of police reforms. "Police in Punjab often address citizens in public spaces with 'oye' rather than speaking to them gently," Punjab Chief Minister Maryam Nawaz said during a meeting on police reforms

on Sunday. "Do not violate the dignity of the public. There is a need for accountability and unlearning harmful attitudes," she said. She directed that at all police stations, offices and checkpoints, citizens should be addressed respectfully as "sir or madam" or "sahib or sahiba". Maryam said immediate steps should be taken to "groom" policemen. "There are numerous complaints of intimidating behavi...