India, Nov. 13 -- Microsoft is gradually restoring its services after a major global outage disrupted Outlook, Microsoft Teams, Copilot, and other Microsoft 365 applications, leaving businesses, Government offices, airlines, and ordinary users struggling with communication and daily operations.

The disruption, which continued into a second day on Friday, affected users across 74 countries and territories, according to DownDetector. The outage exposed how heavily organisations and consumers depend on Microsoft's digital services for everything from workplace communication to customer support and government operations.

Microsoft said it was seeing an encouraging recovery across several regions, with improved email delivery in North Americ...