India, Sept. 2 -- The Indian healthcare system is currently standing at a pivotal moment. With the continuous rise in expectations, rapid urban migration of people, and increasing disease burden, hospitals should go beyond traditional treatment to stay relevant to the community they serve. Healthcare should be community-centric, technology-driven, and future-ready as well.

Healthcare is not only based on treatment; it is also about belonging. In India, rapid urbanisation of cities is taking place, and communities are too diverse, dynamic, and evolving as well. Understanding these demographics helps us shape care delivery models that feel personal and inclusive. For instance, when residents come from different states and cultures, the env...