India, Nov. 4 -- Gig and platform workers in Hyderabad spend nearly 10 to 12 hours a day on the roads, often struggling to find places to rest, have meals, charge their phones and access drinking water between work orders. Amazon India's Ashray rest centre in Kondapur, established in collaboration with the Cyberabad Municipal Corporation, aims to address these needs by providing basic facilities. However, 38 days after its launch, many delivery partners remain unaware of the centre's location and the amenities available.

The centre offers an air-conditioned space, drinking water, tea, coffee, mobile charging facilities and washrooms. Open from 9 am to 7 pm, it is accessible to men and women working across different gig platforms. Workers...