Manila, Feb. 26 -- The Land Transportation Franchising and Regulatory Board (LTFRB) summoned a bus company after a viral post alleged that passengers were made to wait for three hours before their bus began its journey from the VTX terminal in Alabang, Muntinlupa City.

In a statement on Thursday, LTFRB Chair Vigor Mendoza II said the behavior shown by the bus driver and conductor of A&B Liner Inc. was "unacceptable and insulting" based on a viral social media post by Tino Olivarez.

"Lokohan at bastusan ang lengguwaheng alam ng konduktor at driver, bibigyan natin sila ng leksyon to send (They used misleading and disrespectful language, we will teach them a lesson by sending) a strong message that this kind of behavior is not tolerated an...