Can Enterprises Trust AI Decisions? The Real Challenge Beyond Accuracy
India, July 25 -- With Artificial Intelligence (AI) becoming mainstream, the risks associated with tech-based decision-making are also becoming a critical consideration for organizations.
Say your AI has just turned down a $2 million loan for one of your best clients. There is no audit trail to speak of, no rationale offered up. Just a decision that is as confident and immediate as it is opaque. One finds these instances more common as companies rush to use AI. While tech deployment is helping to automate decisions, scaling AI in a hurry can make it challenging to demonstrate its trustworthiness.
The issue is inherent in technology. The old software system is deterministic: feed it the same input, and you get the same result. An AI syst...
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