New Delhi, Oct. 15 -- It happens more often than you'd think. A worried pet owner walking into the clinic holding their phone. "Doctor, I think it's pancreatitis," they say about their pet, scrolling to the article that convinced them. Dr Google has spoken, and the person beside me is anxious, certain and sleepless.

In many ways, this curiosity is wonderful. Pet parents read, research and arrive wanting to understand what is happening to their pets. The problem isn't the reading itself but that online information is written for everyone, not for your individual pet. A symptom that is harmless in one pet can be serious in another.

Google "dog vomiting" and you'll find pages that list everything from eating too fast to liver failure. Natu...