New Delhi, July 29 -- A Ryanair passenger was reduced to tears and dropped to her knees after being denied boarding at a Bulgarian airport due to an oversized piece of luggage. The incident, which occurred on July 24, was captured on video and has since gone viral.

The video shows the female traveller trying to squeeze her luggage into a holdall at the airport. Despite being informed by staff that she would need to pay an extra baggage fee as the bag did not meet size requirements, the woman refused and insisted she could make it fit, according to the New York Post.

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After multiple attempts, she eventually managed to force the bag into the holdall. Ho...