New Delhi, Oct. 26 -- A Reddit post has gone viral, with a user claiming that he received defective food from KFC, which he had ordered through Zomato. The food delivery platform denied any responsibility for the issue.

"Ordered from KFC on Zomato. Found something stinky and gross-looking a few bites into the food," the user said in the viral post.

"Sought help from Zomato support, the first support agent I was assigned didn't even connect, the second just pasted some copy-paste, blaming the restaurant. The third loves ChatGPT, and by the end, I just really had had enough of it," he said, adding the screenshots of the chats with the customer support executives of Zomato.

In the chats, the support executive can be seen saying that Zomat...