New Delhi, May 22 -- In today's evolving workplace, group health insurance has become a key part of employee benefits. It helps employees access timely medical care without the constant worry of hospital expenses and enables employers to build a more supportive and secure work environment.

However, even with a valid policy in place, claim rejections can still occur occasionally, often causing stress and confusion for employees and HR teams alike. These situations are rarely random. In most cases, they are linked to specific, avoidable factors.

When employees and employers clearly understand what can lead to a claim being rejected, the entire process becomes more transparent, smoother and less uncertain.

Many claim issues begin with a m...