New Delhi, Oct. 8 -- NFL fans eager to watch the Minnesota Vikings take on the Cleveland Browns at Tottenham Hotspur Stadium in London faced unexpected delays due to a malfunction in the OnePass ticketing app on October 5. The game ended in the Vikings securing a 21-17 comeback victory over the Browns.

The issue stemmed from a malfunction in the NFL OnePass app, powered by Ticketmaster, which left some fans stuck in long lines before the beginning of the game. In response, Ticketmaster issued an apology and offered partial refund credits.

The excitement of the NFL's international game was overshadowed for some fans when the OnePass app failed to properly display tickets, causing significant entry delays.

The company acknowledged the is...