New Delhi, Aug. 30 -- The Jeevan Pramaan system enables eligible pensioners to submit a Digital Life Certificate (DLC) online. However, the process remains largely inaccessible for most Non-Resident Indians (NRIs) due to operational challenges when attempting to complete the verification from abroad. Consequently, overseas retirees frequently rely on traditional, offline methods to keep their benefits active.

Submitting the annual life certificate digitally presents persistent hurdles for pensioners living overseas. Common roadblocks include Aadhaar verification failures, lack of access to an Indian mobile number for one-time password (OTP) delivery, and a total reliance on family members for technical assistance.

To address these digit...