New Delhi, March 17 -- Information technology (IT) services companies are beginning to change their billing strategies to account for artificial intelligence (AI) work as the new technology increasingly takes over routine tasks.
For instance, two large information technology (IT) services companies - US-based EPAM Systems Inc, and homegrown Tech Mahindra Ltd-are looking to include artificial intelligence costs in billing rates and charge clients based on AI usage, instead of the traditional model of billing for engineers' time, as automation tools disrupt the industry.
At its investor day on 12 March, EPAM Systems said the company plans to factor the prices of artificial intelligence (AI) tokens, which clients currently pay for separate...
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