New Delhi, Sept. 22 -- According to PwC's June 2024 COO Pulse Survey, 68% of COOs say their organisations are not keeping pace with competitors in adopting new technologies such as AI and GenAI. This widening gap underscores the challenges COOs face in balancing technology adoption with evolving customer expectations, supply chain redesign, and hybrid work models. To help operations leaders address these demands, IIM Kozhikode has commenced the Chief Operations Officer (COO) Programme, offered in collaboration with Emeritus, featuring two online certificate courses by Kellogg Executive Education.

Ranked #3 in India (NIRF 2024, Management) and among the Top 70 globally for Executive Education (Financial Times Open Enrolment Rankings 2024)...