New Delhi, Aug. 30 -- The Finnish platform Wolt, which provides food and retail delivery services in over twenty countries, released a report called 'Algorithmic Transparency Report' in 2022 to address criticisms of non-transparency, a first of its kind in the industry. One of its assurances is that the platform does not use any ranking or rating to determine which courier partner is offered a delivery task, except proximity and the type of vehicle the partner is using.

Platform Labor is a research project funded by the European Research Council that aims to determine how digital platforms are transforming the organization of labour, especially in cities marked by eroding welfare systems. Niels van Doorn, the principal investigator of th...