New Delhi, Jan. 20 -- Every company believes AI will make them faster. Few are prepared for what actually needs to change to make that true.

Organizations are investing heavily in AI. McKinsey estimates generative AI could add $2.6-$4.4 trillion of annual global productivity - a huge prize. Yet many firms aren't seeing that promise translate into sustained performance. An MIT Sloan study captures the gap: most leaders see AI as transformative, but far fewer have achieved measurable productivity gains. The missing ingredient is not the algorithm; it's how people and intelligent systems work together.

Automation can be seductive. It speeds tasks. It creates neat dashboards. But when you graft new tools onto old habits, you often scale ine...