New Delhi, Aug. 6 -- An association representing officers of the Employees' Provident Fund Organisation (EPFO) has written to Union Labour and Employment Minister Mansukh Mandaviya, raising concerns over delays in provident fund claim settlements, shortage of IT personnel and staffing gaps, while seeking policy intervention to improve the functioning of the retirement fund body.

According to a letter dated August 3, 2026, as reported by ET, the EPF Officers' Association said lakhs of auto-processed claims have remained pending for over 20 days despite the EPFO's push to digitise claim settlement through its newly launched Centralized IT Enabled System (CITES).

The association said CITES was expected to enable most EPF claims to be proce...