New Delhi, Aug. 22 -- A major credit card scam targeted SBI customers across the nation. It resulted in losses of nearly Rs.2.6 crore from 350 victims, reported Hindustan Times.

A total of 18 individuals were arrested after a six-month police investigation. The probe exposed the scam's intricate network, which included insiders at a Gurugram call centre, field operatives, SIM card providers, and even cryptocurrency handlers.

The fraud began at an authorised Gurugram call centre where employees conspired and leaked sensitive SBI customer information. Using this information, fraudsters posing as banking executives tricked cardholders into revealing confidential information such as OTPs, PINs, and CVVs.

The stolen details were then utilis...