New Delhi, Aug. 2 -- A Reddit user recently shared their disappointing experience with Creme Castle. Their mother's birthday celebration turned into a meme moment.

The user paid Rs.400 for a 300g chocolate truffle bento cake. The birthday cake order, placed via Swiggy, asked for the message "Mummy" written in frosting.

However, the bakery misunderstood and wrote "MUMMY. TEXT WITH FROSTING." directly on the cake.

When the customer contacted the brand on WhatsApp, customer service allegedly offered no help. It simply stated that a refund or change wasn't possible.

Despite the user demanding accountability and calling out the ruined celebration, Creme Castle allegedly refused to resolve the issue. The screenshots of the order slip, cake ...