New Delhi, May 26 -- Have you ever encountered a situation where your ATM failed to dispense cash, but you still received a debit message? This can truly be stressful, especially if the amount in question is significant.

To address such situations, you must be aware of several important RBI guidelines that banks follow to ensure timely reversal. Still, on your part, prompt action and proper awareness are critical to speed up the resolution process.

When you are faced with such a situation, make sure that you stay calm and follow the given steps diligently:

Keep the ATM slip, SMS alerts, and transaction reference number as evidence for your complaint. If nothing is available or works, click a photo and capture details of the transaction...