Srinagar, May 9 -- Managing Director and Chief Executive Officer of Jammu and Kashmir Bank, Amitava Chatterjee said that the bank will undertake a major recruitment drive this year and expand its branch network in underserved areas as the bank seeks to improve customer services and strengthen its presence across the Union Territory.

In a conversation with Kashmir News Service (KNS), the MD said the bank had delayed large-scale recruitment in recent years due to concerns over its cost-to-income ratio, but added that the institution was now in a position to hire fresh staff after improving its financial indicators.

"Our cost-to-income ratio was around 70 per cent earlier. Now it has come down to nearly 56 per cent and in the last quarter ...