ANANTNAG, Nov. 5 -- Jammu and Kashmir Bank on Thursday held the second meeting of its Customer Care Town Hall series at its Zonal Office in Anantnag, bringing together around 150 customers, branch managers and senior officials to discuss service delivery, grievance redressal and safe digital banking.

The meeting was chaired by General Manager (Customer Care) Narjay Gupta in the presence of General Manager and Divisional Head (Kashmir) Arshad Qadri and Chief Risk Officer Altaf Hussain Kira. Zonal Head (Anantnag) Khavar Meraj Handoo, other senior officials and branch managers from the zone also attended.

Customers shared their experiences, raised concerns about banking services and sought clarity on grievance redressal mechanisms and the ...