JAMMU, April 3 -- Jammu and Kashmir has recorded significant progress in public grievance redressal, with an overall disposal rate of 88% on the JK Samadhan portal. The same was revealed during a high-level review chaired by Chief Secretary, Atal Dulloo and attended by all the Administrative Secretaries and Deputy Commissioners of J&K.
The review was based on a detailed presentation by Secretary, Department of Public Grievances, Dr Piyush Singla, in which he highlighted the status of grievance receipt and resolution across departments and districts.
The data presented revealed that 1,20,554 grievances have been received cumulatively on the JK Samadhan platform, out of which 1,05,836 have been redressed or closed, while 14,718 remain under...