MUMBAI, India, July 20 -- Reserve Bank of India issued the following speech:
Managing Directors, CEOs, Whole Time Directors, Executive Directors and members of the senior management; Principal Nodal Officers from Banks, NBFCs and other Regulated Entities; Executive Director, Reserve Bank of India, Smt Sonali Sen Gupta; Reserve Bank Ombudsmen, my colleagues from the Reserve Bank; and, most importantly, the Internal Ombudsmen from our Regulated Entities, ladies and gentlemen. A very good morning to all of you.
2. It is indeed a pleasure to be here today and to address this distinguished gathering representing a wide cross-section of the financial sector. The composition of this audience itself conveys an important message-that customer serv...