MUMBAI, India, Sept. 7 -- Intellectual Property India has published a patent application (202641104172 A) filed by Anurag University on August 29, 2026, for Voiceflow: Real-Time Low-Latency Multi-Channel Ai Call Agent With Adaptive Orchestration And Fault-Tolerant Crm Synchronization.

Inventors include Jitesh Kumar; Vijayalakshmi; L. Pavithra; Dr. G. L. Anand Babu; Dr. Y. Sowjanya; Dr. Niteesha Sharma; Dr. D. Lakshmi Padmaja; and Mr. I. Mahesh Kumar.

The application for the patent was published on September 04, 2026, under issue no. 36/2026.

Abstract: ABSTRACT The present invention relates to a real-time multi-channel artificial intelligence based customer interaction and lead qualification system (100) comprising a multi-channel communi...