MUMBAI, India, Oct. 12 -- Intellectual Property India has published a patent application (202641116905 A) filed by Mlr Institute Of Technology; and Marri Laxman Reddy Institute Of Technology And Management on September 30, 2026, for Machine Learning-Based Smart Grievance Management And Redressal System.
Inventors include Mr. A. Kiran Kumar Reddy; Ms. Mahaveen Fathima; Ms. M. Keerthi; Mr. M. Akshay; and Mr. V. Koushik.
The application for the patent was published on October 09, 2026, under issue no. 41/2026.
Abstract: The present invention relates to an intelligent grievance management and redressal system configured to automate the registration, classification, prioritization, routing, monitoring, and resolution of grievances using machi...