Intellectual Property India Publishes Patent Application for Intelligent Chatbot For Automated Customer Support Using Deep Learning

MUMBAI, India, July 7 -- Intellectual Property India has published a patent application (202641061174 A) filed by Salem College Of Engineering And Technology on May 14, 2026, for Intelligent Chatbot For Automated Customer Support Using Deep Learning.

Inventors include Nishanthi P; Varsha G; Vengadepathi V; Vikas S; Yuvaraj R; Moulidharan R; Habeeb Malik Mankada; and Jabir Koonari.

The application for the patent was published on July 03, 2026, under issue no. 27/2026.

Abstract: An intelligent chatbot for automated customer support using deep learning enhances service efficiency and user experience. The system collects customer queries from multiple channels, including websites, apps, and messaging platforms. Deep learning models, such as ...