Intellectual Property India Publishes Patent Application for Generative Artificial-Intelligence Based Cloud-Native Customer Experience (cx) Builder System And Method Thereof

MUMBAI, India, July 24 -- Intellectual Property India has published a patent application (202611002331 A) filed by Comviva Technologies Limited on January 08, 2026, for Generative Artificial-Intelligence Based Cloud-Native Customer Experience (cx) Builder System And Method Thereof.

Inventor includes Verma, Gaurav.

The application for the patent was published on July 17, 2026, under issue no. 29/2026.

Abstract: A cloud-native customer experience (CX) Builder system and method are disclosed for autonomous generation and optimisation of CX applications. The system receives natural-language prompts defining customer journeys, compliance constraints, and scale expectations, and generates user experience screens, workflows, application logic, ...