Intellectual Property India Publishes Patent Application for Design And Implementation Of An Ai-Based Business Development Agent For Real Time Customer Calls

MUMBAI, India, Aug. 31 -- Intellectual Property India has published a patent application (202641100154 A) filed by Karpagam College Of Engineering; Karpagam Academy Of Higher Education; Mr Nagaraj S; and Kavitha R on August 19, 2026, for Design And Implementation Of An Ai-Based Business Development Agent For Real Time Customer Calls.

Inventors include Mr Nagaraj S; and Kavitha R.

The application for the patent was published on August 28, 2026, under issue no. 35/2026.

Abstract: The AI-powered Business Development Agent (BDA) efficiently manages inbound customer calls by leveraging a predefined and dynamically updatable knowledge base to deliver accurate, consistent, and context-aware responses. Its conversational AI engine interprets que...