MUMBAI, India, Aug. 12 -- Intellectual Property India has published a patent application (202611077145 A) filed by Noida Institute Of Engineering & Technology on June 22, 2026, for An Automated Customer Retention Analysis And Alert Device.
Inventors include Alok Raj; and Namrata Singh.
The application for the patent was published on August 07, 2026, under issue no. 32/2026.
Abstract: An automated customer retention analysis and alert device is disclosed for consolidating customer data from transaction, service, billing, feedback, and engagement sources. The device normalizes incoming records, resolves customer identity, generates behavioral retention features, calculates risk scores, and produces prioritized alerts with explainable risk ...