Intellectual Property India Publishes Patent Application for A Machine Learning Based System And Method For Customer Churn Prediction And Retention Management

MUMBAI, India, June 22 -- Intellectual Property India has published a patent application (202621048039 A) filed by Symbiosis International Deemed University on April 15, 2026, for A Machine Learning Based System And Method For Customer Churn Prediction And Retention Management.

Inventors include Piyush Khushalani; Isha Jaiswal; Harsh Shivankar; and Prof. Rajeshwar Balla.

The application for the patent was published on June 12, 2026, under issue no. 24/2026.

Abstract: ABSTRACT A MACHINE LEARNING BASED SYSTEM AND METHOD FOR CUSTOMER CHURN PREDICTION AND RETENTION MANAGEMENT The present invention discloses a machine learning based customer churn prediction system (100) comprising a data acquisition interface (105), a data preprocessing modu...